May 18, 2024

Establishing Foot’print’: From a Mumbai Storefront to a Global Technology-First Solution

Mumbai (Maharashtra) [India], May 9: Despite the nation’s growth as a global hub for business and culture, the corporate gifting and printing industry remains largely unorganised and reliant on traditional practices, struggling to modernise its visual identity and embrace innovation. Amidst this backdrop, PrintStop has been at the forefront of revolutionising the gifting and printing industry by delivering exceptional quality and keeping customer satisfaction at its heart.

Launched in 2007 as a print shop in the bustling streets of Mumbai, PrintStop has now established itself in the e-commerce printing and gifting merchandise space with over 185,000 registered small and medium businesses. From high-quality business cards and marketing materials to custom company-branded apparel and promotional items & merchandise, PrintStop is empowering businesses of all sizes with a one-stop solution for their printing & gifting needs.

Siddhi Shah, CEO of PrintStop, said, “We are transforming the printing and gifting experience for businesses in India, offering premium products and solutions that blend quality, creativity, and sustainability. At PrintStop, we’re not just printing; we’re shaping the future of print, one exceptional product at a time.”

Challenging the Status Quo

PrintStop was born from a vision to transform the narrative of workplace experiences at small to medium enterprises by revolutionising the printing and customised gifting procurement processes. The founders, Siddhi, Milap, and Pratik, recognised a gap in the market for a reliable and efficient solution that offered exceptional quality, a wide range of products, and personalised service. They saw an opportunity to leverage technology to streamline the workflow process at workplaces.

PrintStop embraced cutting-edge technology to automate various aspects of the gifting and printing process, from order placement and personalisation to production and delivery. With products spanning over 100 categories, including business cards, flyers, banners, and personalised merchandise, PrintStop offers customers the convenience of selecting from over 500 items with customisation options, all with a minimum order size of just one.

The company enjoys the trust of thousands of satisfied customers, evident in its remarkable average rating of 4.5, and adheres to the highest standards of quality and security with ISO 9001:2015 and ISO 27001:2022 certification. This underscores its unwavering commitment to delivering excellence in quality and service. Beyond external customers, it is also recognised as a Great Place to Work, reflecting its commitment to fostering a corporate culture that prioritises excellence and the well-being of its employees.

Revolutionising Corporate Gifting and Printing

For large enterprises and corporates, Mandaala, a separate division of PrintStop has been serving industry leaders such as Capgemini, Siemens, Deloitte, HDFC Life, Infosys, Cipla, Tech Mahindra, and many more for more than a decade. The company has transformed employee gifting and printing by integrating a SaaS platform with over 6,000 high-quality physical products across multiple categories, including electronics, clothing, and drinkware. 

The company is at the forefront of creating automated solutions to address a wide variety of enterprise needs, including onboarding kits, online brand stores, long service awards, employee recognition, and business stationery procurement. These efforts are designed to enhance employee engagement and foster a positive workplace culture by integrating technology with a range of carefully selected product offerings.

Pratik Shah, Co-founder, said, “We all spend a significant part of our lives at our workplace, so the relationship between employer and employees, or even a company and its clients, is very critical. At Mandaala, we’re in the business of enriching relationships, and we’re pleased that we can help our corporate clients foster connections with our wide range of gifts.”

The Future Forward

PrintStop is committed to making a positive impact on society and the environment through its Environmental, Social, and Governance (ESG) practices. A key part of this commitment is the goal to reduce the use of plastic by 50% in its end-to-end solutions within the coming years. This involves rethinking processes from raw material sourcing to packaging and distribution, replacing single-use plastics with sustainable alternatives.

PrintStop envisions driving impact globally by focusing on mid-market segments and expanding its offerings to the US and UK markets. It aims to foster growth and innovation while continuing to uphold its commitment to sustainability and social responsibility. This forward-thinking vision underscores PrintStop’s dedication to making a meaningful difference on a global scale.

“As we continue to innovate and evolve, we remain focused on our founding principles of quality, convenience, and customer satisfaction. Through our commitment to fostering better employee engagement, every gift or printed product delivered has touched lives in profound ways.  Last year we successfully fulfilled around 300,000 orders across 8,000 pin codes, with each order serving as a meaningful opportunity for connection and collaboration,” said Milap Shah, Co-founder & Chief Product Officer.

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